Project Manager - Content Management

    Job Details
    - $30-40hr depending on experience W2 (no subcontracting)
    - Long term contract - 12 Months+ (Possible extensions)
    - Hybrid - Onsite 3 days per week in Bentonville, AR, plus occasional trade shows (1-2 per year)


    Position Description
    We are seeking a Project Manager, Content to support the Content team and act as a liaison between Content, Marketing, Product, Catalog and Software teams. This role will fully manage Product content release timelines for Photo (kiosk and web), plus additional support for merchandising, marketing and other product updates on both platforms.
    This person will report to the Sr. Manager, Product Content & Merchandising and work closely with cross-functional partners to ensure campaigns, product launches, and site/kiosk experiences are executed on time.

    Responsibilities
    Cross Functional Coordination:
    • Define and implement tools, processes, and workflows to enhance collaboration and communication between Product Design, Content Strategy, Product Management, Catalog and Software teams.
    • Facilitate alignment of product content development timelines, design asset delivery, and launch schedules to support cohesive product experiences.
    • Monitor and track dependencies related to product content creation, design approvals, and artifact handoffs; proactively engage stakeholders to resolve outstanding issues.
    • Escalate risks or delays affecting product content quality, consistency, or delivery timelines to the Sr. Manager, Product Content & Merchandising.

    Content Launch Support:
    • Coordinate all product design content updates across website and kiosk platforms, including seasonal refreshes, interactive category buttons, landing page layouts, and merchandising visuals.
    • Support the execution and delivery of ongoing and seasonal design content refreshes, ensuring a cohesive experience across web and kiosk platforms.
    • Lead cross-functional collaboration to ensure product content assets, design elements, and placement are production-ready before launch.
    • Manage content launch readiness across multiple teams including Content, Design,Catalog and Software to ensure seamless rollout on kiosk and web platforms.

    Content Calendar Support:
    • Maintain and update a content calendar to track occasions, content releases, new product content launches, and merchandising
    • Ensure synchronization of product content updates with kiosk merchandising and marketing efforts.
    • Communicate upcoming content launches and major milestones to leadership and key stakeholders.

    Asset & Deliverable Tracking:
    • Track creative assets related to product content production.
    • Ensure timely delivery of design content assets that meet internal quality standards.
    • Manage asset change requests and coordinate necessary revisions with content teams and creative agencies.

    Workflow and Process Support: 
    • Help manage intake requests for design content, product and merchandising updates
    • Track approvals across content, merchandising, and product teams
    • Maintain project documentation and timelines
    • Support ongoing improvements to workflow and processes

    Communication & Reporting: 
    • Own or facilitate cross functional meetings and status updates
    • Share launch readiness updates
    • Document action items and follow ups
    • Support post launch recaps and learnings

    Required Skills/Education
    • 3 to 5+ years of project coordination and omni-channel content design
    • Certified in project management or will to obtain one
    • Experience working with cross-functional teams
    • Strong organizational and time management skills
    • Experience with Asana, Smartsheets or similar project management tools
    • Strong attention to detail and follow through
    • Excellent communication skills

    Success in This role Looks Like:
    • Content updates launch on time
    • Clear tracking of deliverables across teams
    • Strong coordination between content, marketing, product, and catalog teams
    • Improved organization of content calendar and launch timelines
    Please list years of experience with
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